To mitigate against human factors, we need to ensure staff are equipped with the underlying principles of risk assessment, error detection, situational and self-awareness, and develop an organisational culture that empowers individuals to speak up, regardless of their role or position.
This e-learning course demonstrates how our behaviour impacts patient safety, the importance of speaking up, getting the right patient, to the right place, at the right time, and developing and sharing a plan to ensure everyone has the correct information.
